Send internal teams and customers email based on customer calls
By integrating with modern email platforms, our AI voice agents can automatically send timely, personalized messages to customers immediately after—or even during—a phone interaction. As the AI handles inbound sales or service calls, it can trigger emails such as appointment confirmations, service summaries, estimates, invoices, or next-step instructions without requiring human follow-up. This ensures customers receive clear, written confirmation of what was discussed, reducing confusion and missed appointments.
For home and automotive service franchises, these emails are generated using structured data captured during the call—customer details, service type, location, urgency, and scheduling information—so messages are accurate and relevant. The AI can tailor content based on the call outcome, whether that’s a booked job, a quoted service, a missed call follow-up, or a request for additional information. Because emails are sent through the brand’s existing email platform, they remain fully on-brand and consistent with current customer communication practices.
At scale, this capability creates a reliable bridge between voice conversations and downstream engagement. Every call can automatically produce a documented customer touchpoint, improving professionalism, customer trust, and operational efficiency across franchise locations. The result is fewer dropped leads, better follow-through, and a more cohesive customer experience—without adding manual work for already busy service teams.